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On Demand

Today's Top Hits: Recent Decisions That Should Be on Everyone’s Playlists

Eileen Bitterman |  June D. Coleman |  Eeva Wendorf |  Chantel Wonder
Course Levels:
1 Hour
Audio and Video
Course Access:
Access for 12 month(s) after purchase.


This session will provide you with recent FDCPA, FCRA, and TCPA decisions that everyone should be talking about. Do these decisions have staying power, or are they just flashes in the pan. What FDCPA tunes are being hummed by the courts? Is Reg F making a splash in the litigation scene, curtailing litigation by clarifying standards? Will Hunstein stand the test of time? What new FCRA cases are on the top of people’s playlists? Are there any TCPA decisions headed for the top 100? Are the Courts singing about tried and true legal claims, or are their some new up and coming legal theories. Learn all about recent litigation that are taking the pop charts by storm in this session from subject matter experts Eileen Bitterman of Weltman, Weinberg & Reis Co., L.P.A., June D. Coleman of Messer Strickler Ltd., Eeva Wendorf of Gurstel Law Firm, P.C., and Chantel Wonder of Gordon Rees Scully Mansukahni.

CLE is pending for this webinar.



Eileen Bitterman's Profile

Eileen Bitterman Related Seminars and Products

Weltman, Weinberg & Reis Co., LPA

Eileen Bitterman is a shareholder and the compliance officer at Weltman, Weinberg & Reis Co., LPA. She leads Weltman’s compliance audit department and is also a member of the firm’s management committee.

Eileen and the compliance audit team ensures that processes, procedures, and technology match the needs of the firm and the firm’s clients, as well as the demands of an increasingly regulatory environment. As part of the firm’s compliance management system, the firm developed and maintains hundreds of standard operating procedures, a document review program, a complaint analysis   and   response   system,   sophisticated   tracking   and   reporting tools, and dozens of proprietary training programs. Celebrating over 25 years of service with the firm, she is a frequent lecturer on regulatory and federal laws that impact the debt collection industry.

Eileen is AV® Preeminent™ Rated by Martindale-Hubbell, its highest available rating for legal ability and professional ethics. She is extremely active within the industry, serving in a leadership role on a number of committees, including past Chair of the Member Attorneys Program (MAP) Committee, member of   the   Education   Council   for   ACA International, Cleveland State University Cleveland-Marshall College of Law Board of Visitors Member, Cleveland Bar Association Joint Bar Admissions Committee and Appeals Subcommittee, and the Ohio State Bar Association Council of Delegates.

June D. Coleman's Profile

June D. Coleman Related Seminars and Products

Managing Attorney

Messer Strickler Burnette Ltd.

June D. Coleman, Managing Attorney for the California Office of Messer Strickler, Ltd., is a defense litigator with more than 22 years of experience. Her areas of emphasis include defense of consumer rights actions involving the FDCPA, TCPA, and FCRA. She has a deep understanding of permissible debt collection conduct and how best to defend claims and minimize liability in the collection industry. She is also familiar with governmental investigations and prosecutions, including those conducted by AGs and the CFPB, as well as defending collection attorneys before the California State Bar. Since 2008, Ms. Coleman has been voted by her peers as one of the top lawyers practicing in Northern California and Sacramento, earning her a spot on the Northern California Super Lawyers list; the "Best of the Bar" list by the Sacramento Business Journal, and the “Top of the Bar” list by the Sacramento Magazine. Ms. Coleman has also been recognized by Accounts Recovery as one of the leading attorneys in the collections field for her defense work. Ms. Coleman is a Martindale Hubbell AV Preeminent rated attorney.

Eeva Wendorf's Profile

Eeva Wendorf Related Seminars and Products

Gurstel Law Firm P.C.

Eeva M. Wendorf serves as the Regulatory Compliance Attorney for Gurstel Law Firm, P.C.  She has 14-plus years of handling all aspects of multi-state retail debt collection work.  She concentrates her practice on creditors’ right law regulatory compliance, and specializes in minimizing risk, root cause analysis, remediation, and resolving contested and defensive matters.

Ms. Wendorf enjoys being active within the legal community.  She currently serves as an observer on the Uniform Law Commission’s Debt Collection Default Judgments Committee.  She previously served as the Co-Chair of the NCBA Client Advisory Committee and Awards & Scholarship Sub-Committee and sat on the Editorial Board of the North Dakota Bar’s publication, The Gavel.

Chantel Wonder's Profile

Chantel Wonder Related Seminars and Products

Gordon Rees Scully Mansukhani, LLP

Chantel Wonder is Senior Counsel for the Miami office of Gordon Rees Scully Mansukhani. She was previously the in-house Trial Counsel for Portfolio Recovery Associates, focusing on heavily litigated collection cases and counterclaims. She is Past President of the Florida Creditors’ Bar, and Secretary for the Florida Small Claims Rules Committee.


CLE Information

The NCBA will seek 1 General CLE credit hours in 60-minute states, and 1.2 General CLE credit hours in 50-minute states. Credit hours are estimated and are subject to each state’s approval and credit rounding rules. 

National Creditors Bar Association is a national provider of legal educational content. NCBA’s goal is to provide its members with as many opportunities as possible to earn Continuing Legal Education (CLE) credits. Some NCBA programs state that they are pending approval. If a program is pending approval, it means that NCBA’s education staff is awaiting confirmation of approval for CLE credit from the accrediting body of a particular state; it should be noted that individual states have different response and approval rates. NCBA expects that the course will be approved for the credit amount and type listed, but approval is not guaranteed. An attorney can still take the course at their own discretion, though.

It is not uncommon for a course which is pending approval to not be approved until after the program has taken place. It is recommended that attorneys do not view programs that are pending approval close to their CLE deadline, as NCBA cannot guarantee that a course will be approved in time.

National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for this program. States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program. A link for CLE requests will be provided to program attendees who have met the attendance and engagement requirements.