Digital 101: A Practical Guide to Modernizing Debt Collection for Law Firms

Handouts

Panelist

Lauren Valenzuela Related Seminars and Products

TrueML Products

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Lauren Valenzuela, General Counsel and Chief Compliance Officer of TrueML Products, is a thought leader in the fintech industry. Having served in multiple legal and compliance leadership roles within organizations and in private practice, and serving on various industry committees for over a decade, Lauren is known as a creative collaborator and is a recognized compliance expert in the ARM space.  She has presented and/or written compliance commentary for insideARM, ACA International, AccountsRecovery.Net, California Association of Collectors (CAC), Receivables Management Association International (RMAI), and Receivables Info.   Lauren was recognized as a Top 50 Receivables Professional and a Top Women Leader in Accounts Receivable in 2019 by Receivables Advisor; and recognized as a “Move Maker” in 2023 by Women in Consumer Finance. She is also a Certified Receivables Compliance Professional by RMAI. 

David Weimer Related Seminars and Products

Kramer & Frank, P.C.

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David Weimer is the Chief Compliance Officer of Kramer & Frank, P.C.   NARCA's first president, Don Kramer, started the firm in 1975.  K&F exclusively represents creditors in Kansas, Missouri, Illinois and Arkansas.  David joined the firm in February 1988.

In addition to his involvement in NCBA, David has been active in his state creditors bar association, Missouri Creditors Bar, Inc., since its inception in 2010.  He has served as an at-large board member, twice as Vice President-CLE, and twice as the President.  He has participated in the NCBA SCBA Forum since 2016. 

As K&F’s Chief Compliance Officer since June 2010, David drafted all of the firm’s policies and is responsible for approval of all of its procedures and work instructions, as well as its internal and external audit functions and the training of firm personnel. He advises the firm’s Management Committee on needed and contemplated policy changes. As a practitioner, he has tried hundreds of debt-collection and related lawsuits, and has defended both law firms and collection agencies in consumer-protection lawsuits. 

CLE Information

The NCBA will seek 1 General CLE credit hours in 60-minute states, and 1.2 General CLE credit hours in 50-minute states. Credit hours are estimated and are subject to each state’s approval and credit rounding rules. 

National Creditors Bar Association is a national provider of legal educational content. NCBA’s goal is to provide its members with as many opportunities as possible to earn Continuing Legal Education (CLE) credits. Some NCBA programs state that they are pending approval. If a program is pending approval, it means that NCBA’s education staff is awaiting confirmation of approval for CLE credit from the accrediting body of a particular state; it should be noted that individual states have different response and approval rates. NCBA expects that the course will be approved for the credit amount and type listed, but approval is not guaranteed. An attorney can still take the course at their own discretion, though.

It is not uncommon for a course which is pending approval to not be approved until after the program has taken place. It is recommended that attorneys do not view programs that are pending approval close to their CLE deadline, as NCBA cannot guarantee that a course will be approved in time.

National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for this program. States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program. A link for CLE requests will be provided to program attendees who have met the attendance and engagement requirements.