A Playbook for Digital Communications in Creditors Rights Law Practices
- Categories:
- General | NCBA Legal Learning
- Panelists:
- Barbara Nilsen | Lauren Valenzuela | Shawn Kennedy | Christopher Boyd
- Course Levels:
- Intermediate
- Duration:
- 1 Hour 09 Minutes
- Format:
- Audio and Video
- Course Access:
- Access for 12 month(s) after purchase.
Handouts
| A Playbook for Digital Communications in Creditors Rights Law Practices (2.8 MB) | 42 Pages | Available after Purchase |
| A Playbook for Digital Communications in Creditors Rights Law Practices (2.8 MB) | 42 Pages | Available after Purchase |
Panelist
Barbara Nilsen Related Seminars and Products
Partner
Blitt and Gaines, P.C.
Barbara Nilsen is a partner and Chief Compliance Officer of the law firm of Blitt & Gaines, P.C. She is licensed to practice in the State of Illinois, the State of Missouri and is admitted to the bar of the United States District Court for the Northern District of Illinois. Prior to joining Blitt and Gaines, P.C. as a Partner, she practiced in the areas of creditor’s rights and residential foreclosures at the law firm of Freedman Anselmo and Lindberg, LLC. She has been practicing in the area of creditor's rights for 15 years and has focused the last 10 years in compliance.
Lauren Valenzuela Related Seminars and Products
TrueML Products
Lauren Valenzuela, General Counsel and Chief Compliance Officer of TrueML Products, is a thought leader in the fintech industry. Having served in multiple legal and compliance leadership roles within organizations and in private practice, and serving on various industry committees for over a decade, Lauren is known as a creative collaborator and is a recognized compliance expert in the ARM space. She has presented and/or written compliance commentary for insideARM, ACA International, AccountsRecovery.Net, California Association of Collectors (CAC), Receivables Management Association International (RMAI), and Receivables Info. Lauren was recognized as a Top 50 Receivables Professional and a Top Women Leader in Accounts Receivable in 2019 by Receivables Advisor; and recognized as a “Move Maker” in 2023 by Women in Consumer Finance. She is also a Certified Receivables Compliance Professional by RMAI.
Shawn Kennedy Related Seminars and Products
Director
Klima, Peters & Daly
Klima, Peters & Daly, P.A.
As Firm Director, my role is to provide leadership and visionary direction for the Company while managing the integrity of Company operations and communication between multiple departments. Duties include: Regular communication with departmental managers, supervisors, and team leaders regarding the operations of their departments and the employees under their direction; Analysis of exceptions for Company-wide processes and reporting the same to Company’s owner(s); Routine performance calls with the Company’s top clients/customers and any necessary analysis of client/customer portfolios to ensure processes are being followed and standards being met; directing improvements of the Company’s process development, training, and implementation; Review and reporting of department performance metrics; Directing Company compliance and regulatory policy initiatives; Directing development of new Company processes, including digital communications processes, technology changes, and industry trend reviews.
Christopher Boyd Related Seminars and Products
IT Department Manager
Klima, Peters & Daly, P.A.
Christopher Boyd is the Information Technology Department Manager at Klima, Peters & Daly, P.A.
He has been with Klima, Peters & Daly P.A. since January 2002.
CLE Information
The NCBA will seek 1 General CLE credit hours in 60-minute states, and 1.2 General CLE credit hours in 50-minute states. Credit hours are estimated and are subject to each state’s approval and credit rounding rules.
National Creditors Bar Association is a national provider of legal educational content. NCBA’s goal is to provide its members with as many opportunities as possible to earn Continuing Legal Education (CLE) credits. Some NCBA programs state that they are pending approval. If a program is pending approval, it means that NCBA’s education staff is awaiting confirmation of approval for CLE credit from the accrediting body of a particular state; it should be noted that individual states have different response and approval rates. NCBA expects that the course will be approved for the credit amount and type listed, but approval is not guaranteed. An attorney can still take the course at their own discretion, though.
It is not uncommon for a course which is pending approval to not be approved until after the program has taken place. It is recommended that attorneys do not view programs that are pending approval close to their CLE deadline, as NCBA cannot guarantee that a course will be approved in time.
National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for this program. States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program. A link for CLE requests will be provided to program attendees who have met the attendance and engagement requirements.