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Navigate the Maze: State-Specific Medical Debt Collection Laws


Are you confident navigating the ever-changing landscape of state medical debt collection laws?

Join attorneys Leslie Bender and Audra Funk for a legal learning webinar designed to equip you and your creditors rights law firm with the latest knowledge on changing state-specific laws.

In this continuing legal education presentation, you'll gain insights on:

  • State-by-State Nuances: There were more medical debt related pieces of pending state legislation this year than in recent memory. Dive into the intricacies of these new medical debt collection laws and how they could change your legal practice and procedures.
    Covered legal issues include:
    • Definition of medical debt
    • Shrinking statutes of limitations
    • Restrictions on medical debt credit reporting
    • Timing on litigation and reduction of post judgment options
  • Compliance Strategies: Explore strategies for assuring your firm operates within the legal boundaries of the FDCPA, FCRA and in accordance with state debt collection laws in which you practice.
  • Unique issues related to representing hospitals and other medical providers: Learn how in some states, lawmakers have established unique financial assistance expectations, state-specific medical debt disclosures and other mandated compliance standards prior to pursuing outstanding medical bills on behalf of your clients.

Leslie Bender, Senior Counsel, Eversheds Sutherland

Leslie Bender counsels financial services and healthcare clients on a broad range of privacy, data security, and consumer financial protection laws.

She provides counsel on matters including privacy, consumer financial protection, HIPAA, data security, labor and employment, litigation, contracts, alternative dispute resolution and mediation, government affairs, regulatory relations, and change and project management. Leslie has more than two decades of experience in privacy and consumer financial protection and related regulatory relations before various federal and state regulators.

In addition, Leslie has more than 30 years of experience working with financial institutions, collection agencies, and as a compliance consultant and trainer for hospitals. Recognized as a national authority on information privacy and security law, she was one of the first privacy officers accredited by the International Association of Privacy Professionals as a Certified Information Privacy Professional. She is both a credentialed privacy officer, a CIPP/US, and a credentialed credit/collection professional, IFCCE (International Fellowship of Credit and Collections Executives).

Prior to joining Eversheds Sutherland, Leslie served as the Chief Strategy Officer and General Counsel for BCA Financial Services, Inc. Before that, she was general counsel and vice president of government affairs at ARS National Services in Escondido, California.

Audra Funk, Barron & Newburger, P.C.

Audra has over 20 years of experience as a dedicated creditor rights attorney including 15 years of practice in the areas of bankruptcy, insurance subrogation, retail collections on the creditor’s side in the state of Ohio. In 2016, Audra transitioned to the role of General Counsel and Compliance Officer for a national collection agency headquartered in Columbus, Ohio. In that capacity, Audra handled regulatory and compliance matters, consumer complaints and litigation as well as contract drafting, negotiation and vendor management. She advocated for and represented the business during customer, regulatory and licensing audits and worked with the business to remediate any findings.

Audra continued to serve as General Counsel and oversaw compliance at the collection agency she joined through its later divestiture, name change and multiple mergers and acquisitions during the Covid pandemic and significant regulatory reform, namely the enactment of Regulation F under the Fair Debt Collection Practices Act. Audra also possesses expertise in issues pertaining to the Fair Credit Reporting Act, data security and privacy. In addition to her legal knowledge, she demonstrates an ability to provide clear and practical advice to business members that advance business goals while addressing and mitigating regulatory risks.


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